GB/T 24620-2009 English Version, GB/T 24620-2009 Development of service standards—Recommendations for addressing consumer issues (English Version)

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GB/T 24620-2009 Development of service standards—Recommendations for addressing consumer issues (English Version)
Standard No.:	GB/T 24620-2009	Status:	superseded remind me the status change Email:
Target Language:	English	File Format:	PDF
Word Count:	15000 words	Translation Price(USD):	420.0 remind me the price change Email:
Implemented on:	2010-1-1	Delivery:	via email in 1~3 business day

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Standard No.:	GB/T 24620-2009
English Name:	Development of service standards—Recommendations for addressing consumer issues
Chinese Name:	服务标准制定导则考虑消费者需求
Chinese Classification:	A12 Supply and Use Relation
Professional Classification:	GB National Standard
ICS Classification:	03.080.01 03.080.01 Services in general 03.080.01
Source Content Issued by:	AQSIQ; SAC
Issued on:	2009-11-15
Implemented on:	2010-1-1
Status:	superseded
Superseded by:	GB/T 24620-2022 Development of service standards—Recommendations for addressing consumer issues
Superseded on:	2022-10-12
Target Language:	English
File Format:	PDF
Word Count:	15000 words
Translation Price(USD):	420.0
Delivery:	via email in 1~3 business day

Standard

GB/T 24620-2009 Development of service standards—Recommendations for addressing consumer issues (English Version)
Standard No.	GB/T 24620-2009
Status	superseded
Language	English
File Format	PDF
Word Count	15000 words
Price(USD)	420.0
Implemented on	2010-1-1
Delivery	via email in 1~3 business day

Detail of GB/T 24620-2009

Standard No.

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Chinese Classification

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ICS Classification

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Status

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Abolished on

Superseding

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Introduction of GB/T 24620-2009

本标准为服务标准制定时如何考虑消费者的需求提供了指导,在此基础上,可制定任一服务活动的具体标准。本标准提供的清单(见第9 章)可供消费者代表和其他参与标准制定的人使用。依据此清
单,消费者的利益将得到充分的考虑,包括儿童、老年人、残疾人以及来自不同种族和文化背景的人的需求。
本标准适用于服务活动的各个环节,不论是否订立正式合同或结算。本标准也适用于公共服务和慈善服务,例如教育、医疗,在这些服务里存在消费者、用户或参与者等服务要素,但不一定涉及支付要素。

Contents of GB/T 24620-2009

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Keywords:
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