1 Scope
This standard specifies the basis, framework and process and items of quality culture development in enterprises.
This standard is applicable to various enterprises which are:
——seeking competitive advantage and continuous operation by virtue of quality culture development;
——planning to create and optimize quality culture.
This standard may be used by service organizations providing training and guidance for quality culture development in enterprises, and may also serve as a reference for the culture development of various organizations.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.
GB/T 19000 Quality management systems - Fundamentals and vocabulary
GB/T 19001 Quality management systems - Requirements
GB/T 19004 Managing for the sustained success of an organization - A quality management approach
GB/T 19580 Criteria for performance excellence
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
Foreword i
Introduction ii
1 Scope
2 Normative references
3 Terms and definitions
4 Foundation of quality culture development
5 Work process and items of quality culture development
5.1 Quality culture positioning
5.2 Organization and management
5.3 Quality culture promotion
5.4 Measurement, evaluation and improvement
Annex A (Informative) Self-evaluation tool for quality culture development
Bibliography
Standard
GB/T 32230-2015 Guidelines for quality culture development in enterprises (English Version)
Standard No.
GB/T 32230-2015
Status
valid
Language
English
File Format
PDF
Word Count
8500 words
Price(USD)
180.0
Implemented on
2016-7-1
Delivery
via email in 1 business day
Detail of GB/T 32230-2015
Standard No.
GB/T 32230-2015
English Name
Guidelines for quality culture development in enterprises
1 Scope
This standard specifies the basis, framework and process and items of quality culture development in enterprises.
This standard is applicable to various enterprises which are:
——seeking competitive advantage and continuous operation by virtue of quality culture development;
——planning to create and optimize quality culture.
This standard may be used by service organizations providing training and guidance for quality culture development in enterprises, and may also serve as a reference for the culture development of various organizations.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies.
GB/T 19000 Quality management systems - Fundamentals and vocabulary
GB/T 19001 Quality management systems - Requirements
GB/T 19004 Managing for the sustained success of an organization - A quality management approach
GB/T 19580 Criteria for performance excellence
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
Contents of GB/T 32230-2015
Foreword i
Introduction ii
1 Scope
2 Normative references
3 Terms and definitions
4 Foundation of quality culture development
5 Work process and items of quality culture development
5.1 Quality culture positioning
5.2 Organization and management
5.3 Quality culture promotion
5.4 Measurement, evaluation and improvement
Annex A (Informative) Self-evaluation tool for quality culture development
Bibliography
