Standard No.:	TY/T 3001-2014
English Name:	Service quality management for sports place General requirements
Chinese Name:	体育场所服务质量管理 通用要求
Chinese Classification:	A00    Standardization and Quality Management
Professional Classification:	TY    Professional Standard - Sports
ICS Classification:	03.120.10 03.120.10    Quality management and quality assurance 03.120.10
Source Content Issued by:	General Administration of Sport of China
Issued on:	2014-04-03
Implemented on:	2014-7-1
Status:	valid
Target Language:	English
File Format:	PDF

本标准规定了体育场所服务质量管理的总则、服务保障要求、服务运行管理、服务能力管理以及服务质量管理的监督、分析和改进。
本标准适用于体育场所（符合3.1的规定）的服务质量管理。