Standard No.:	DB15/T 3021-2023
English Name:	Specification for emergency call assistance services for elderly care in residential communities
Chinese Name:	居家社区养老呼叫助急服务规范
Chinese Classification:	A12    Supply and Use Relation
Professional Classification:	DB    Provincial Standard
ICS Classification:	03.080.01 03.080.01    Services in general 03.080.01
Source Content Issued by:	Inner Mongolia Administration for Market Regulation
Issued on:	2023-05-11
Implemented on:	2023-6-11
Status:	valid
Target Language:	English
File Format:	PDF

本文件规定了居家社区养老电话语音呼叫助急服务的基本要求、投诉处理和跟踪回访、服务评价等要求。
本文件适用于居家社区养老服务机构开展的电话语音呼叫助急服务。