Standard No.:	DB33/T 1413-2024
English Name:	Administrative service—Specification for Intelligent assessment of the counter service behavior
Chinese Name:	政务服务 窗口服务行为智能评价规范
Chinese Classification:	L70    Information processing technology in general
Professional Classification:	DB    Provincial Standard
Source Content Issued by:	Zhejiang Provincial Administration for Market Regulation
Issued on:	2024-12-30
Implemented on:	2025-1-30
Status:	valid
Superseding:	公告：浙江省市场监管局关于1294项地方标准的公告
Target Language:	English
File Format:	PDF

本标准规定了政务服务窗口服务行为智能评价（以下简称智能评价）的总体要求、智能评价流程和方法、智能评价要求、结果应用、信息管理要求等内容。
本标准适用于政务服务办事员窗口服务行为的智能评价。