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| T/CAS 291-2017 The specification for expressway toll collector serving (English Version) |
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Detail of T/CAS 291-2017
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Introduction of T/CAS 291-2017
本标准规定了高速公路收费人员服务的术语和定义、基本要求、服务礼仪要求、服务流程、便民服务和应急、监督考核。
本标准适用于高速公路收费人员对驾乘人员提供服务的行为要求。
Contents of T/CAS 291-2017