Standard No.:	T/QGCML 2964-2024
Chinese Name:	眼镜售后咨询服务规范
Professional Classification:	T/    Social Organization Standard
ICS Classification:	03.080.30 03.080.30    Services for consumers 03.080.30
Source Content Issued by:	QGCML
Issued on:	2024-01-10
Implemented on:	2024-1-25
Status:	valid
Target Language:	English
File Format:	PDF

本文件规定了眼镜售后咨询服务规范的术语和定义、基本要求、售后咨询岗位要求、售后咨询人员要求、售后服务档案、售后服务提供。
本文件适用于眼镜售后咨询服务的推广及应用。